Trond Jakob Sjøvang

Building cloud services. Brick by brick. Just like Lego!

The Global CCoE (Cloud Center of Excellence) provides expertise and guidance to Atea's internal organization and collaborates with teams in all countries to develop cloud strategy and services

• Help clients utilize Azure better with Cloud Adoption Framework, Azure Landing Zones and Infrastructure as Code
• Owner of the cloud computing track at Technocamp, Atea's internal conference for consultants, by consultants
• Various public speaker engagements on Cloud Computing, DevOps and IaC

Atea is the market leader in IT infrastructure and related services for businesses and public-sector organizations in the Nordic and Baltic regions.

• Plan and implement Azure migration projects and services
• Implementation and administration of Citrix services
• Windows Server and Active Directory administration
• Develop automation/infrastructure as code for Atea's internal cloud platform

As an intermunicipal company owned by all municipalities in the Nordmøre-region, IKT ORKidé provides shared services, bid/purchasing and infrastructure for all employees as well as citizen services for approximately 55.000 people.

• Responsible for the Citrix services
• Windows Server and Active Directory administration
• Technical expert in bids when purchasing new IT systems
• Leading cloud migration efforts

With the introduction of the "T-We" project, the "Video Operations Center" expanded it's function to also include the cable tv-platform.

• Participate in on-call rotation
• Incident-/problem-management
• Administration of the log collection/insights platform
• Automation/Infrastructure as Code
• Utilizing Amazon Web Services to expand the CDN capabilities to new regions

In 2010, the "Video Operations Center" (VOC) was established to provide end-to-end responsibility for IPTV and CDN services provided by Telenor.

• Systems administration and 2nd tier service desk for the IPTV platform and CDN-services
• Participate in on-call rotation
• Implementing and managing the internal documentation systems.

• 2nd tier servicedesk for mobile and fixed broadband services
• Tech lead/coordinator for a team of 6 support agents
• Responsible for piloting a support project in social media
• Implementation and administration of internal knowledge base

NetCom, later purchased and rebranded by Telia, is Norway's second largest ISP and mobile service provider.

• 1st/2nd tier support for mobile services
• Backoffice and sales support

Mandatatory one year service in the Norwegian Armed Forces.

• Navy recruit at KNM Harald Hårfagre
• Conscription service at the Personnel and National Service Centre
• Planning and executing the classification and testing of new recruits